[Completed] Urgent ASPIRE 2A Maintenance on 6 February 2024, 9am to 10pm​

/in , /by

Date: Mon, Jan 29, 2024 12:02 PM

Dear ASPIRE 2A Users,

Please be informed that there will be a scheduled urgent maintenance to ASPIRE 2A.

Start: 6 February 2024 (Tuesday), 9am SGT
End: 6 February 2024 (Tuesday), 10pm SGT

Duration: 13 hours

Purpose: To address the storage hardware issue.

Activities:

  • Hardware replacement
  • Data integrity check
  • System health check

During this period, users will not be able to submit jobs and access ASPIRE 2A.

Please contact us at [email protected] if you have any questions.

Thank you.

NSCC Team

Urgent Koppen Disruption​

/in , /by

Title: Urgent Koppen Disruption​
Sent: Fri, Jan 5, 2024 10:04 AM

Dear Koppen Users,

Please be informed that there will be service disruption to the Koppen system due to issues with the chill water supply in Fusionopolis. We are currently working to resolve it.

We will inform you again once we have any updates on the situation.

We apologise for any inconvenience caused.

Please contact us at [email protected] if you have any questions. For enquiries regarding Koppen, please indicate the following in your email subject heading – “Koppen: [issue]”.

Thank you.

NSCC Team

[Resolved] Network Disruption for A*STAR Users Accessing ASPIRE 2A

/in , /by

Dear A*STAR Users,

We are pleased to announce that the issue with the network connectivity has been resolved. You may proceed to access the system as per usual.

We apologise for any inconvenience caused.

Thank you.

NSCC Team

Title: Network Disruption for A*STAR Users Accessing ASPIRE 2A
Sent: Tue, Dec 19, 2023 1:46 PM

Dear A*STAR Users,

We are experiencing network connectivity issues between A* STAR and ASPIRE 2A. Users may encounter difficulties accessing ASPIRE 2A through the A*STAR login nodes. We are working with ITSS and SingAREN team to address the issue.

We apologise for the inconvenience caused and thank you for your patience and understanding.

Please contact us at [email protected] if you have any questions.

Thank you.

NSCC Team