Upcoming Update to A*STAR User Email Addresses in NSCC HPC System – Starting 14 June 2025

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Dear A*STAR Users,
 
We would like to inform you about an important upcoming change regarding your user email information in NSCC HPC system in alignment of A*STAR Email Domain Migration.
 
Following the A*STAR planned email domain change, we will be updating all A*STAR user email addresses stored in our user database to reflect the new domain. This update will be performed on your behalf, and no action is required from your side for the change itself.
 
Key Details:
  • Implementation Start Date: Saturday, 14 June 2025, at 10:00 AM
  • Impact: A*STAR user email addresses in the HPC system will be updated to match the new email domain.
  • Rollout Plan: Updates will be implemented according to A*STAR Email Domain Migration batches.

What You Need to Know:
  • You will receive a notification once your email address has been successfully updated as part of your assigned batch.
  • A self-check mechanism will be made available so you can verify your updated email information in the HPC system.
  • If you encounter any issues after the update (e.g., incorrect email address) or expecting any exceptions for the update, please contact our helpdesk for prompt assistance.
 
We appreciate your cooperation and understanding as we work to ensure a smooth transition.
 
Please contact our Helpdesk via the Service Desk Portal or email us at [email protected] if you have any questions.
 
Thank you.
 
Warm regards,
The NSCC Team

[Completed] ASPIRE 2A Scheduled System Maintenance from 29 May 2025, 1pm to 2 Jun 2025, 1pm

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Dear ASPIRE 2A Users,
 
We are pleased to announce that the ASPIRE 2A scheduled system maintenance has been completed. You may proceed to use the systems as per usual.
 
Should you have any questions or need assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected].
 
Thank you for your understanding and patience.
 
Warm regards,
The NSCC Team
 
Dear ASPIRE 2A Users,
 
Please be informed that the scheduled maintenance for the ASPIRE 2A system has been extended to 2 June 2025 (Monday), 4:00 PM (SGT).
 
If you have any questions, please contact our Helpdesk via the Service Desk Portal or email us at [email protected].
 
We appreciate your understanding and patience during this essential maintenance. These updates are part of our ongoing efforts to enhance your experience and ensure the highest level of security.
 
Warm regards,
The NSCC Team
 
Dear ASPIRE 2A Users,
 
As additional time is needed to verify system stability, please be informed that the scheduled maintenance for the ASPIRE 2A system has been extended to 2 June 2025 (Monday), 3:00 PM (SGT).
 
If you have any questions, please contact our Helpdesk via the Service Desk Portal or email us at [email protected].
 
We appreciate your understanding and patience during this essential maintenance. These updates are part of our ongoing efforts to enhance your experience and ensure the highest level of security.
 
Warm regards,
The NSCC Team
 
Dear Users,
 
Please note that the ASPIRE 2A and ASPIRE 2A+ systems will be undergoing a scheduled system maintenance from 29 May 2025, 1pm to 2 June 2025, 1pm​. The scheduled system maintenance is to ensure long term reliability, uptime and stability of the systems. 
 
Do take note of the following dates. 

ASPIRE 2A Maintenance activities:
  1. GPFS Storage Upgrade.
  2. PBS Pro Version Upgrade to 2025.2.
  3. Faulty Hardware Replacement.
  4. CDU Coolant Maintenance.
  5. Bug Fixes on the Utility Tools.
  6. System Health Check.
ASPIRE 2A+ Maintenance activities:
  1. Lustre Parallel Filesystem Storage Firmware Update.
  2. DCGMI Permission Change.
  3. Nvidia GPU Driver Patch.
  4. Hardware Firmware Upgrade
  5. PBS Pro Version Upgrade to 2025.2.
  6. System Health Check.

Thank you.

Warm regards,

The NSCC Team

 

[Completed] ASPIRE 2A and ASPIRE 2A+ Scheduled System Maintenance from 29 May 2025, 1pm to 2 Jun 2025, 1pm

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Dear ASPIRE 2A+ Users,
 
We are pleased to announce that the ASPIRE 2A+ scheduled system maintenance has been completed. You may proceed to use the systems as per usual.
 
Should you have any questions or need assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected].
 
Thank you for your understanding and patience.
 
Warm regards,
The NSCC Team

Dear ASPIRE 2A+ Users,
 
As additional time is needed to verify system stability, please be informed that the scheduled maintenance for the ASPIRE 2A+ system has been extended to 2 June 2025 (Monday), 5:00 PM (SGT).
 
If you have any questions, please contact our Helpdesk via the Service Desk Portal or email us at [email protected].
 
We appreciate your understanding and patience during this essential maintenance. These updates are part of our ongoing efforts to enhance your experience and ensure the highest level of security.
 
Warm regards,
The NSCC Team
 
Dear Users,
 
Please note that the ASPIRE 2A and ASPIRE 2A+ systems will be undergoing a scheduled system maintenance from 29 May 2025, 1pm to 2 June 2025, 1pm​. The scheduled system maintenance is to ensure long term reliability, uptime and stability of the systems. 
 
Do take note of the following dates. 

ASPIRE 2A Maintenance activities:
  1. GPFS Storage Upgrade.
  2. PBS Pro Version Upgrade to 2025.2.
  3. Faulty Hardware Replacement.
  4. CDU Coolant Maintenance.
  5. Bug Fixes on the Utility Tools.
  6. System Health Check.
ASPIRE 2A+ Maintenance activities:
  1. Lustre Parallel Filesystem Storage Firmware Update.
  2. DCGMI Permission Change.
  3. Nvidia GPU Driver Patch.
  4. Hardware Firmware Upgrade
  5. PBS Pro Version Upgrade to 2025.2.
  6. System Health Check.

Thank you.

Warm regards,

The NSCC Team