[Resolved] Service Disruption for A*STAR Users Accessing ASPIRE2A and ASPIRE2A+

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Dear A*STAR Users,

We are pleased to inform you that the network issue has been resolved. You may proceed to login to the ASPIRE 2A and 2A+ as per normal.

We apologise for any inconvenience this may cause and thank you for your understanding. Should you have any questions or need assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected] if you have any questions.

Thank you.

Warm regards,

The NSCC Team

 

Service Disruption for A*STAR Users Accessing ASPIRE2A and ASPIRE2A+

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Dear A*STAR Users,

We wish to inform you that there is a service disruption on the network access to ASPIRE 2A and 2A+ system. Our team is diligently investigating the issue and working towards a swift resolution.

Cause of Disruption:

  • Issue with network connectivity between FP1 to NUS

Impact of the Disruption:

  • A*STAR users will not be able to access the ASPIRE 2A and ASPIRE 2A+ systems from the A*STAR network.

We apologise for any inconvenience this may cause and thank you for your understanding. Should you have any questions or need assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected] if you have any questions.

Thank you.

Warm regards,

The NSCC Team

 

[Completed] A*STAR ExaNet Network Maintenance Affecting ASPIRE 2A and ASPIRE 2A+ on 14 August 2025, from 6.30 PM to 11.30 PM​

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Dear A*STAR Users,
 
We are pleased to announce that the A*STAR ExaNet network maintenance has been completed. You may proceed to use the systems as per usual.
 
Should you have any questions or need assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected].
 
Thank you for your understanding and patience.
 
Warm regards,
The NSCC Team
Dear A*STAR Users,

We wish to inform you of an upcoming A*STAR ExaNet network maintenance on 14 August 2025 (Thursday), from 6.30 PM to 11.30 PM. All access to the ASPIRE 2A and ASPIRE 2A+ systems from the A*STAR network will be affected.
 
Maintenance Details:
  • Start: 14 August 2025 (Thursday), 6.30 PM SGT
  • End: 14 August 2025 (Thursday), 11.30 PM SGT

Purpose:
  • Maintenance of the A*STAR ExaNet network.
Impact During the Maintenance Period:
  • During this period, users will not be able to access the ASPIRE 2A and ASPIRE 2A+ systems from the A*STAR network.

Please contact our Helpdesk via the Service Desk Portal or email us at [email protected] if you have any questions.

Thank you.

Warm regards,
The NSCC Team