[Service Disruption Update] ASPIRE 2A Shutdown Due to Cooling Issue

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Dear ASPIRE 2A Users,

 

The cooling and chilled water supply issue at the NUS i4 Data Centre has been addressed, and the cooling environment has stabilised.

 

Recovery of the ASPIRE 2A system is currently in progress. NSCC is actively working to restore services as quickly and safely as possible.

 

Recovery Status

  • Date: Tuesday, 11 August 2026
  • Current Status: System recovery and validation in progress

 

The following activities are currently underway:

  • System recovery activities are continuing.
  • Data integrity checks are being performed to verify the integrity and consistency of the data following the shutdown.
  • Additional system health and validation checks has to be completed before the service can be released back to users.

 

ASPIRE 2A will remain unavailable while these recovery and validation activities are ongoing.

 

A further update will be provided once there is a significant change in status or when the system is ready to resume service.

 

If you have any questions or require assistance, please contact the NSCC Helpdesk via the Service Desk Portal or email [email protected].

 

We appreciate your patience and understanding while we complete the recovery activities.

Thank you.

 

 

Warm regards,
The NSCC Team