Service Disruption for Users Accessing ASPIRE 2A on 13 November 2025

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Dear ASPIRE 2A Users,

We wish to inform you that there is a service disruption on the ASPIRE 2A system. Our team is diligently investigating the issue and working towards a swift resolution.

  • Start Time: 11:00 AM, 13 November 2025

  • Type: Priority 1 outage

Cause of Disruption:

  • Issues with the GPFS storage system.

  • Multiple interface connection issue was detected on the GPFS storage cluster.

Impact of the Disruption:

  • All users are currently unable to access the ASPIRE 2A system.

  • Project and home user storage are not accessible.

We apologise for the disruption and are treating this with the highest priority.

Should you have any questions or need assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected] if you have any questions.

 

Thank you.

 

Warm regards,

The NSCC Team