[Status Update 2] System Security Review for ASPIRE 2A

Dear ASPIRE 2A users,

 

This is to provide a further update on the ongoing system-wide security review and recovery activities for ASPIRE 2A.

Our teams have been working diligently over the past days to ensure the safety, stability, and integrity of our system.

 

Current Status:

  1. Security hardening measures have been implemented.
  2. System recovery and validation activities are still in progress to ensure that the environment is safe and stable before service is restored. This includes ongoing system scanning, which forms part of the recovery validation process.
  3. Our cybersecurity partners are also conducting intensive reviews and checks across the systems as part of the overall recovery and assurance activities.
  4. ASPIRE 2A will remain unavailable until 8 June to allow the completion of recovery validation, planned upgrades, and required system changes.

 

The next update will be provided on 3 June at 5:00pm.

 

We appreciate your patience and cooperation during this period.

Should you have any questions or require assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected]. This will ensure that your request is properly recorded, tracked, and responded to. Queries sent through other channels may not be captured or addressed.

 

Thank you.

Warm regards,
The NSCC Team