Entries by NSCC Admin

Service Disruption for Users Accessing ASPIRE 2A

Dear ASPIRE 2A Users, We regret to inform you there is a service disruption on the ASPIRE 2A system as some components are currently experiencing an outage. Our team is diligently investigating the issue and working towards a swift resolution. We will provide updates as soon as further information becomes available. We apologise for any inconvenience […]

[Resolved] Service Outage – NSCC Helpdesk Email ([email protected])

Dear NSCC Users, We are pleased to inform you that the outage affecting our Helpdesk email channel ([email protected]) has been resolved. The service is now fully operational, and you can resume contacting us through email as usual. Thank you for your patience and understanding during this time. We appreciate your support and are here to […]

Service Outage – NSCC Helpdesk Email ([email protected])

Dear NSCC Users, We would like to inform you that our Helpdesk email channel ([email protected]) is currently experiencing an outage. Rest assured, our team is working diligently to restore the service as soon as possible. In the meantime, you can still reach the Helpdesk through the Service Desk Portal (https://keris.service-now.com/csm) for any assistance or questions. […]

Scheduled ASPIRE 2A Maintenance on 21 August 2024, 7pm to 9pm SGT

Dear ASPIRE 2A Users, We would like to inform you of a scheduled maintenance for ASPIRE 2A to enhance system performance and address connectivity improvements. Start: Wednesday, 21 August 2024, 7:00 PM SGTEnd: Wednesday, 21 August 2024, 9:00 PM SGT Estimated Duration: 2 hours Purpose: To enhance connectivity and resolve issues related to a single […]

Housekeeping of Storage Data on ASPIRE 2A

Dear Users, As the ASPIRE2A storage inode usage is at above 95% utilisation, you are strongly encouraged to do some housekeeping to your project directories by removing old storage data that are not required anymore. Please make full use of the /scratch directory for the storing of temporary data. If you require any assistance, please contact us […]

Updates on Intel Compilers and Separation of MKL Library on ASPIRE2A

Date: 11 July 2024 Dear Users, Updates on Intel Compilers There are potential security vulnerabilities in older versions of Intel oneAPI Toolkits, including those previously offered when users swapped to PrgEnv-intel on ASPIRE2A. To avoid these potential vulnerabilities, NSCC Singapore has changed how modules work when users swap to PrgEnv-intel. Now when users swap to PrgEnv-intel, the intel/2024.0 will […]