Dear ASPIRE 2A Users, We wish to inform you of an upcoming urgent scheduled system maintenance for ASPIRE 2A to enhance its long-term reliability, uptime, and stability. Maintenance Details: Purpose: To replace the faulty Cooling Distribution Unit (CDU) Actuator. Impact During the Maintenance Period: We apologise for any inconvenience this may cause and thank you […]
Dear Users, The following OpenMPI modules will be removed from ASPIRE 2A on 3 February 2025: openmpi/4.1.4-aocc4.0 openmpi/4.1.5-aocc4 openmpi/4.1.5-gcc11 openmpi/4.1.5-icc22 openmpi/4.1.5-icc24 These modules were built statically, and following the update of PBS to a newer version, they no longer function correctly across multiple nodes. While MPI processes can still be spawned within a single compute node, […]
Dear Users, Please note that the ASPIRE 2A and ASPIRE 2A+ systems will be undergoing a scheduled system maintenance from 28 November 2024 (Thursday), 9am to 3 December 2024 (Tuesday), 1pm. The scheduled system maintenance is to ensure long term reliability, uptime and stability of the systems. Do take note of the following dates. ASPIRE 2A Maintenance activities: […]
Dear ASPIRE 2A Users, Please be informed there is a service disruption on the ASPIRE 2A system due to an issue with the storage system. Our team is diligently investigating the issue and working towards a swift resolution. We will provide updates as soon as further information becomes available. We apologise for any inconvenience this disruption […]
Dear ASPIRE 2A Users, We are pleased to inform you that the service disruption on the ASPIRE 2A system has been resolved. You may proceed to login as per normal. We apologise for any inconvenience this disruption may cause. If you have any questions, please contact us at [email protected]. For enquiries regarding ASPIRE 2A, kindly include “ASPIRE 2A: […]
Dear ASPIRE 2A Users, We regret to inform you there is a service disruption on the ASPIRE 2A system as some components are currently experiencing an outage. Our team is diligently investigating the issue and working towards a swift resolution. We will provide updates as soon as further information becomes available. We apologise for any inconvenience […]
Dear NSCC Users, We are pleased to inform you that the outage affecting our Helpdesk email channel ([email protected]) has been resolved. The service is now fully operational, and you can resume contacting us through email as usual. Thank you for your patience and understanding during this time. We appreciate your support and are here to […]
Dear NSCC Users, We would like to inform you that our Helpdesk email channel ([email protected]) is currently experiencing an outage. Rest assured, our team is working diligently to restore the service as soon as possible. In the meantime, you can still reach the Helpdesk through the Service Desk Portal (https://keris.service-now.com/csm) for any assistance or questions. […]
Dear ASPIRE 2A Users, We are pleased to announce that the ASPIRE 2A system maintenance has been completed. You may proceed to access the system as per usual. If you have any questions or require assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected] . For inquiries specific to ASPIRE 2A, kindly include […]
Dear ASPIRE 2A Users, We would like to inform you of a scheduled maintenance for ASPIRE 2A to enhance system performance and address connectivity improvements. Start: Wednesday, 21 August 2024, 7:00 PM SGTEnd: Wednesday, 21 August 2024, 9:00 PM SGT Estimated Duration: 2 hours Purpose: To enhance connectivity and resolve issues related to a single […]
