Entries by NSCC Admin

[Completed] A*STAR ExaNet Network Maintenance Affecting ASPIRE 2A and ASPIRE 2A+ on 14 August 2025, from 6.30 PM to 11.30 PM​

Dear A*STAR Users, We are pleased to announce that the A*STAR ExaNet network maintenance has been completed. You may proceed to use the systems as per usual. Should you have any questions or need assistance, please contact our Helpdesk via the Service Desk Portal or email us at [email protected]. Thank you for your understanding and patience. […]

Upcoming Update to A*STAR User Email Addresses in NSCC HPC System – Starting 14 June 2025

Dear A*STAR Users, We would like to inform you about an important upcoming change regarding your user email information in NSCC HPC system in alignment of A*STAR Email Domain Migration. Following the A*STAR planned email domain change, we will be updating all A*STAR user email addresses stored in our user database to reflect the […]

Urgent Scheduled Maintenance for NSCC VPN Service on 9 May 2025, 3PM to 6PM

Dear NSCC Users, We wish to inform you of an upcoming urgent scheduled system maintenance for NSCC VPN Service to enhance its long-term reliability, uptime, and stability. Maintenance Details: Purpose: Impact During the Maintenance Period: We apologise for any inconvenience this may cause and thank you for your understanding. Should you have any questions or […]

[Completed] ASPIRE 2A and ASPIRE 2A+ Scheduled System Maintenance from 28 Nov 2024, 9am to 3 Dec 2024, 1pm

Dear Users, We are pleased to announce that the ASPIRE 2A and ASPIRE 2A+ scheduled system maintenance has been completed. You may proceed to access the systems as per usual. ASPIRE 2A Partial System Online:Kindly note that only 66% of the CPU compute node and all AI-GPU compute nodes are available on this release. The remaining 33% of […]

Service Disruption for Users Accessing ASPIRE 2A+

Dear ASPIRE 2A+ Users, We regret to inform you there is a service disruption on the ASPIRE 2A+ system as some components are currently experiencing an outage. Our team is diligently investigating the issue and working towards a swift resolution.. We will provide updates as soon as further information becomes available. We apologise for any inconvenience […]