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NSCC Service Status

Scheduled Maintenance [Completed]

2018-12-28 12:00 – Inspection of hardware has been completed.

2018-12-26 14:00 – 95% of hardware has been inspected and released for use

2018-12-21 12:05 – 75% of hardware has been inspected and released for use

2018-12-20 12:05 – 60% of hardware has been inspected and released for use

2018-12-19 12:05 – 50% of hardware has been inspected and released for use

2018-12-18 12:05 – 45% of hardware has been inspected and released for use

2018-12-17 13:00 – ASPIRE 1 maintenance completed and users can log in now. 40% of hardware has been inspected and released for use

2018-12-16 23:39 – Maintenance of system completed. Hardware inspection is still working in progress

2018-12-16 09:00 – Hardware inspection started

2018-12-14 16:56 – Maintenance of system initiated

2018-12-14 16:23 – System shutdown completed

2018-12-14 15:27 – System shutdown initiated

2018-12-14 15:05 – Log out all users


Maintenance Window: 2018-12-14 (Fri) 15:00 to 2018-12-17 (Mon) 12:00
Services Affected : ASPIRE 1 System maintenance

Please take note of the important timelines below that will impact your work:

  • 9 December 2018 (Sunday), 15:00– All long queues will stop dispatching jobs. This is to ensure jobs do not get terminated during the shutdown period. Jobs which can complete before the shutdown may still be dispatched manually, subject to the availability of resources.
  • 13 December 2018 (Thursday), 15:00– Normal queues will stop dispatching jobs. Jobs which can complete before the shutdown may still be dispatched manually, subject to the availability of resources.
  • 14 December 2018 (Friday), 15:00– All users will be logged out of the system. All remaining running jobs will be allowed to terminate gracefully before the system shuts down.
  • 17 December 2018 (Monday), 12:00– the system will be brought online and released to users.

Service Restoration [Completed]

2018-09-26 20:10 – We are pleased to inform you that the ASPIRE 1 system has been brought back online. You may log in to the system. We thank you for your patience and kind understanding.

2018-09-26 16:15 – We are still working in progress to bring up the ASPIRE 1 system.

2018-09-26 12:05 – We are still working in progress to bring up the ASPIRE 1 system.

2018-09-25 12:20 – The chilled water supply has been restored. We are working to bring up ASPIRE 1 system now.

2018-09-24 21:00 – The building management team is still working to restore the chilled water supply. Once it is properly restored, we will begin to power up ASPIRE 1 system.

2018-09-24 10:00 – The building management team is still working to restore the chilled water supply floor by floor. We are expecting further delays as we will only be able to power up the system after our chilled water supply is restored.

2018-09-23 12:35 – The building management team has advised us that the burst water pipe has also affected our power supply. We expect to have our power restored only tomorrow at the earliest.

2018-09-23 06:35 – System shutdown completed

2018-09-23 05:31 – System shutdown initiated

2018-09-23 05:15 – Log in Nodes not available

Service Notification [Completed]

Dear ASPIRE 1 Users, The chilled water pipe in Fusionopolis has burst, and our data centre is affected. Therefore we have shut down the supercomputer and all associated services to prevent it from damage.Unfortunately all running jobs will be lost. Jobs that are still in queue should not be affected though.

We will update you as we have any developments. In the meantime you can refer to https://status.nscc.sg for the latest information.

Please accept our apologies for any inconvenience caused.

Scheduled Maintenance [Completed]

2018-06-08 15:00 – Log out all users

2018-06-08 16:00 – Start: upgrade HCA, OFED

2018-06-08 17:30 – Start: upgrade File System Servers OS

2018-06-08 21:00 – Complete: upgrade HCA, OFED

2018-06-09 09:00 – Start: upgrade NTU/NUS DWDM PacketLight

2018-06-09 09:00 – Start: upgrade Compute Nodes BIOS

2018-06-09 13:50 – Complete: upgrade NTU/NUS DWDM PacketLight

2018-06-10 22:00 – Complete: upgrade Compute Nodes BIOS

2018-06-10 22:00 – Complete: upgrade File System Servers OS

2018-06-10 22:00 – Services Verification

2018-06-11 12:30 – Complete: ASPIRE 1 maintenance and users can log in now

Scheduled Maintenance [Completed]

Maintenance Window: 2018-06-08 (Fri) 15:00 to 2018-06-11 12:00
Services Affected : ASPIRE 1 System maintenance

Please take note of the important timelines below that may impact your work:

  • 2018-06-03 (Sunday), 15:00 – All long queues will stop dispatching jobs. This is to ensure jobs do not get terminated during the maintenance period. Jobs which can complete before the maintenance may still be dispatched manually, subject to the availability of resources.
  • 2018-06-07 (Thursday), 15:00 – Normal queues will stop dispatching jobs.
  • 2018-06-08 (Friday), 15:00 – All users will be logged out of the system. All remaining running jobs will be allowed to terminate gracefully before the system maintenance begins.
  • 2018-06-11 (Monday), 12:00 – System will be brought online and released to users.

Please contact us at [email protected] if you have any questions.


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