Sent: Thursday, Oct 8, 2020, 7:29 PM
Subject: [Resolved] Urgent Koppen Service Disruption Notification
Dear Koppen Users,
We are pleased to announce that the earlier issue with the compute nodes has been rectified.
We have released the job queues in the system. Please check your jobs and resubmit them if you encounter any issues.
We apologise for any inconvenience caused.
Thank you.
NSCC Team
Sent: Thursday, Oct 8, 2020, 12:58 PM
Subject: [Update] Urgent Koppen Service Disruption Notification
Dear Koppen Users,
We have conducted an investigation and discovered a hardware device failure in the compute nodes on Koppen System. We are working with the vendor to get the part replaced.
We will update you when we have any new developments. In the meantime you can refer to https://status.nscc.sg for the latest information.
Our apologies for any inconvenience caused.
Thank you.
NSCC Team
Sent: Wednesday, Oct 7, 2020, 6:13 PM
Subject: Urgent Koppen Service Disruption Notification
Dear Koppen Users,
We are experiencing some issues with the compute nodes on Koppen System. We are currently working to resolve it.
We will inform users again once we have any updates on the situation. We apologise for any inconvenience caused.
Please contact us at [email protected] if you have any questions.
NSCC Team
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