{"id":624,"date":"2018-01-10T10:00:52","date_gmt":"2018-01-10T02:00:52","guid":{"rendered":"http:\/\/help.nscc.sg\/?page_id=624"},"modified":"2024-02-07T09:53:48","modified_gmt":"2024-02-07T01:53:48","slug":"status","status":"publish","type":"page","link":"https:\/\/help-2626.nscc.sg\/status\/","title":{"rendered":"NSCC Service Status"},"content":{"rendered":"
2024-02-06 8.26pm<\/strong> \u2013 We are pleased to announce that the ASPIRE2A urgent scheduled maintenance has been completed. You may proceed to access the system as per usual.<\/p>\n Please contact us at help@nscc.sg if you have any questions.<\/p>\n 2024-02-06 9.00am<\/strong> \u2013 The scheduled urgent maintenance to ASPIRE 2A has commenced.<\/p>\n<\/div>\n<\/div>\n <\/p>\n Dear ASPIRE 2A Users,<\/span><\/p>\n Please be informed that there will be a scheduled urgent maintenance to ASPIRE 2A.<\/p>\n Start: 6 February 2024 (Tuesday), 9am SGT Duration: 13 hours<\/p>\n Purpose: To address the storage hardware issue.<\/p>\n Activities:<\/p>\n During this period, users will not be able to submit jobs and access ASPIRE 2A.<\/p>\n Please contact us at help@nscc.sg if you have any questions.<\/p>\n Thank you.<\/p>\n NSCC Team<\/p>\n<\/div>\n<\/div>\n <\/p>\n\n\n 2023-12-08 4:26pm <\/strong> \u2013 The job and visualisation portal services has been restored.<\/p>\n\n\n 2023-12-08 2:50pm <\/strong> \u2013 ASPIRE 2A maintenance has been completed, and users can resume logging in now. Please note that you will not be able to use the job and visualisation portal until further notice.<\/p>\n*The following sites have also been restored:\n <\/p>\n\n\n\n\n 2023-12-06 3.52pm <\/strong> \u2013 The ASPIRE 2A is now commencing shutdown for regular maintenance. The next update will be on 8 December 15:00 unless there are other urgent alerts.<\/p>\n\n 2023-12-04 9:20am <\/strong>\u2013 All NSCC users are logged out and we are now commencing upgrades, updates, and testing. The next update will be on 6 December 23:00 unless there are other urgent alerts.<\/p>\n*Please note that the following sites will be unavailable during the maintenance period:\n <\/p>\n\n 2023-12-01 1:15pm <\/strong>\u2013 All A*STAR, SUTD and NEA users will not be able to login to the system in preparation for the power shutdown at Fusionopolis One. All other users will still be able to access the system. <\/p>\n<\/div>\n<\/div>\n <\/p>\n\n\n\n Dear Users,<\/p>\n ASPIRE 2A will be undergoing a scheduled system maintenance from 4 December 2023 (Monday), 9am to 8 December 2023 (Friday), 3pm<\/strong>. The scheduled system maintenance is to ensure long term reliability, uptime and stability of ASPIRE 2A. <\/p>\n There will also be a power shutdown at Fusionopolis One from 1 December 2023 (Friday), 3pm to 4 December 2023 (Monday), 3pm<\/strong>. Please note that only users from A*STAR, SUTD and NEA<\/strong> will be affected.<\/p>\n Do take note of the following: <\/p>\n Please visit https:\/\/status.nscc.sg <\/u>to view the latest status of the service maintenance.<\/p>\n Please contact help@nscc.sg<\/u> if you have any questions. For enquiries regarding ASPIRE 2A, please indicate the following in your email subject heading \u2013 \u201cASPIRE 2A: [issue]<\/em>\u201d.<\/p>\n NSCC Team<\/p>\n<\/div>\n<\/div>\n <\/p>\n\n\n\n 2023-06-13 9:00 \u2013 <\/strong>ASPIRE 2A maintenance has been completed, and users can resume logging in now.<\/p>\n *The following sites have also been restored:<\/em><\/p>\n 2023-06-09 15:00 <\/strong>\u2013 Shutdown completed and commencing maintenance. The next update will be on 13 June 12:00 unless there are other urgent alerts.<\/p>\n 2023-06-09 13:00<\/strong> \u2013 All NSCC users are logged out and we are now commencing systems shutdown. The next update will be on 9 June 15:00 unless there are other urgent alerts.<\/p>\n *Please note that the following sites will be unavailable during the maintenance period:<\/em><\/p>\n <\/p>\n\n\n\n Dear Users,<\/p>\n NSCC would like to inform you on a planned scheduled system maintenance for ASPIRE 2A starting from 9 June 2023 (Friday), 1pm to 13 June 2023, 12pm<\/strong>. The scheduled system maintenance is to ensure long term reliability, uptime and stability of ASPIRE 2A. <\/p>\n Do take note of the important timelines that will impact your work below: <\/p>\n Please contact us at help@nscc.sg<\/a> if you have any questions. For enquiries regarding ASPIRE 2A, please indicate the following in your email subject heading \u2013 \u201cASPIRE 2A: [issue]<\/em>\u201d.<\/p>\n<\/div>\n<\/div>\n <\/p>\n\n\n\n <\/p>\n Users may encounter difficulties accessing ASPIRE1 through the NSCC VPN.<\/p>\n Users logging in via NSCC VPN to ASPIRE 1 at aspire.nscc.sg will experience service disruption. Users logging in from A*STAR, NUS, NTU and SUTD networks will not be affected. We are currently investigating the issue.<\/p>\n We apologise for the inconvenience caused and would like to thank you for your patience and understanding in the matter.<\/p>\n Please contact us at help@nscc.sg if you have any questions.<\/p>\n<\/div>\n <\/p>\n\n\n\n <\/p>\n During this period, users logging in via NSCC VPN to ASPIRE 2A at aspire2a.nscc.sg may experience intermittent service disruption. Users logging in from A*STAR, NUS, NTU, NEA and SUTD networks will not be affected.<\/p>\n Please contact us at help@nscc.sg if you have any questions.<\/p>\n<\/div>\n<\/div>\n <\/p>\n\n\n\n <\/p>\n We apologise for the inconvenience caused and would like to thank you for your patience and understanding in the matter.<\/p>\n Please contact us at help@nscc.sg if you have any questions.<\/p>\n<\/div>\n <\/p>\n Users may encounter difficulties accessing ASPIRE1 through the NUS login nodes.<\/p>\n Possible causes could be initiated from SingAREN, the link between NUS and ASPIRE 1 has been restored, NSCC is currently working to bring the System up.<\/p>\n In the meantime, you can still access ASPIRE 1 via the NSCC VPN (https:\/\/vpn.nscc.sg). For more information on how to access the VPN, please refer to https:\/\/help.nscc.sg.<\/p>\n We apologise for the inconvenience caused and would like to thank you for your patience and understanding in the matter.<\/p>\n Please contact us at help@nscc.sg if you have any questions.<\/p>\n<\/div>\n<\/div>\n <\/p>\n\n\n\n <\/p>\n We apologise for any inconvenience caused.<\/p>\n<\/div>\n <\/p>\n\n\n\n <\/p>\n\n\n\n During this period, users will not be able to access ASPIRE 2A.<\/p>\n<\/div>\n <\/p>\n\n\n\n 2022-12-12 13:00<\/strong> \u2013 ASPIRE 1 maintenance has completed, and users can log in now.<\/p>\n *The following sites have also been restored:<\/em><\/p>\n 2022-12-09 19:10<\/strong> \u2013 Maintenance work is in progress, conducting a comprehensive system test. The next update will be on 12 Dec 13:00 unless there is an extenuating issue.<\/p>\n 2022-12-09 15:00<\/strong> \u2013 All users logged out, commencing firewall firmware update. The next update will be on 9 Dec 18:50 unless there is an extenuating issue.<\/p>\n *Please note that the following sites will be unavailable during the maintenance period:<\/em><\/p>\n[Completed] Urgent ASPIRE 2A Scheduled Maintenance on 6 February 2024, 9am to 10pm\u200b<\/span><\/h5>\n
End: 6 February 2024 (Tuesday), 10pm SGT<\/p>\n\n
ASPIRE 2A Scheduled System Maintenance from 4 December 2023, 9am to 8 December 2023, 3pm<\/strong>
<\/span><\/h5>\nASPIRE 2A Scheduled System Maintenance from 4 December 2023, 9am to 8 December 2023, 3pm<\/strong>
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ASPIRE 2A Scheduled System Maintenance from 9 June 2023, 1pm to 13 June 2023, 12pm
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ASPIRE 2A Scheduled System Maintenance from 9 June 2023, 1pm to 13 June 2023, 12pm
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[Resolved] [ASPIRE 1] Network Disruption for NSCC Users Accessing ASPIRE 1 through NSCC VPN
<\/span><\/h5>\n[ASPIRE 2A] Urgent NSCC VPN Maintenance Scheduled on 23 March 2023, from 6pm to 8pm<\/span><\/h5>\n
[Resolved] Network Disruption for NUS Users Accessing ASPIRE 1<\/span><\/h5>\n
[Resolved] Urgent ASPIRE 2A Storage Disruption<\/span><\/h5>\n
<\/span><\/div>\n<\/div>\n[Completed] Urgent ASPIRE 2A Maintenance from 16 December 2022, 3pm to 18 December 2022, 6pm<\/span><\/h5>\n
Change in Time: Urgent ASPIRE 2A Maintenance from 16 December 2022, 3pm to 18 December 2022, 6pm<\/span><\/h5>\n
\nDate: Fri, Dec 9, 2022 at 11:37 AM<\/span><\/h5>\n
Subject: Urgent ASPIRE 2A Maintenance from 16 December 2022, 8am to 18 December 2022, 3pm<\/span><\/h5>\n
[Completed] ASPIRE 1 Scheduled System Maintenance from 9 December 2022, 3pm to 12 December 2022, 1.00pm<\/span><\/h5>\n
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