[Notice] Email Delivery Issue to NSCC Helpdesk

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Dear A*STAR Users,

 

We would like to inform you that an issue has been identified following the ongoing NSCC email domain migration.
Currently, emails sent from A*STAR mailboxes to [email protected] may not be successfully delivered.
Our technical teams are actively working with the relevant parties to investigate and resolve the issue as soon as possible.

 

During this period:

  • Emails sent from A*STAR mailboxes to [email protected] may not be delivered successfully.
  • Users may receive a bounce-back notification that help wasn’t found at nscc.sg or experience a lack of response due to the email not reaching the NSCC Helpdesk.

User action required:
If you need to request assistance from NSCC, please submit your requests directly through the NSCC Service Desk Portal instead of email to ensure that your ticket is received and processed without delay.

 

Further updates will be provided once more information becomes available.

If you have any questions or require assistance, please contact the NSCC Helpdesk via the Service Desk Portal.

Thank you.

 

 

Warm regards,
The NSCC Team