Dear A*STAR Users, We would like to inform you that an issue has been identified following the ongoing NSCC email domain migration. Currently, emails sent from A*STAR mailboxes to [email protected] may not be successfully delivered. Our technical teams are actively working with the relevant parties to investigate and resolve the issue as soon as […]
Dear ASPIRE 2A Users, We are pleased to inform you that the cooling and chilled water supply issue at the NUS i4 Data Centre has been addressed and the environment has stabilised. Following successful system recovery and validation, ASPIRE 2A has been released back to users at 09:00 AM today. Service Restoration Details Date: […]
Dear ASPIRE 2A+ Users, We are pleased to inform you that the cooling and chilled water supply issue at the NUS i4 Data Centre has been addressed and the environment has stabilised. Following successful system recovery and validation, ASPIRE 2A+ has been released back to users at 9:00 PM today. Service Restoration Details Date: […]
Dear ASPIRE 2A Users, The cooling and chilled water supply issue at the NUS i4 Data Centre has been addressed, and the cooling environment has stabilised. Recovery of the ASPIRE 2A system is currently in progress. NSCC is actively working to restore services as quickly and safely as possible. Recovery Status Date: […]
Dear ASPIRE 2A users, Please be informed that the kernel patching on ASPIRE 2A has been completed. You may access the system as per usual. Do contact our Helpdesk via the Service Desk Portal or email us at [email protected] if you have any questions. Thank you. Warm regards, The NSCC Team
Dear Users, Please be informed that a Check Point firewall firmware upgrade for the ASPIRE 2A and ASPIRE 2A+ systems has been scheduled on 15 August 2026 (Saturday), from 10:00 AM to 2:00 PM. This upgrade is part of our ongoing efforts to enhance system security and ensure the continued reliability, availability, and stability of the ASPIRE […]
Dear ASPIRE 2A users, To enhance the security, stability, and reliability of the ASPIRE 2A environment, NSCC is commencing a recurring monthly operating system (OS) patching programme for the ASPIRE 2A login nodes. This maintenance enables us to apply the latest security updates, address known vulnerabilities, and maintain a secure and supported HPC platform. […]
Dear A*STAR Users, Please be advised that A*STAR IT Shared Services (ITSS) is currently responding to a cybersecurity incident affecting Exanet, the ASTAR scientific network. As part of their containment measures, Remote Desktop Protocol (RDP) and Secure Shell (SSH) access over Exanet have been temporarily disabled. As a result, A*STAR users may experience difficulties accessing […]
Dear A*STAR & NEA Users, Please be informed that an emergency Cisco Catalyst firmware upgrade for the ASPIRE 2A and ASPIRE 2A+ systems is scheduled on 25 July 2026, from 10:00 AM to 1:00 PM. This urgent maintenance is necessary to ensure the long-term reliability, uptime, and stability of the systems. Impact During the […]
Dear ASPIRE 2A users, We are pleased to announce that the scheduled system maintenance for ASPIRE 2A has been completed. You may proceed to use the systems as per usual. ACTION REQUIRED A. Reset Password and SSH Keys Following our recent system recovery, all users are required to update their login credentials and reset […]
